Who we are
Anker AI ("Anker", "we", "us") operates the venture platform at an-ker.de. For the purposes of GDPR and equivalent data protection laws, Anker AI is the data controller for personal information processed through the platform. Contact: privacy@an-ker.de.
What we collect
We collect three categories of information:
- Account data — name, email, organisation, role, password hash. Required to give you an account.
- Content you upload — pitch decks, company profiles, LP letters, investor lists, contacts, files in the data room. Used to deliver the features you asked for.
- Usage data — pages viewed, features used, timestamps, IP address, browser type. Used to keep the platform reliable and to improve it.
How we use it
- To provide the features you request (matching, drafting, reporting)
- To send service emails (account, billing, security)
- To send product update emails — opt-out at any time
- To keep the platform secure (rate-limiting, anomaly detection)
- To comply with legal obligations (tax, accounting, lawful requests)
We do not sell personal data. We do not show third-party ads. We do not train shared AI models on your private content.
AI processing
Some features use AI providers. Today these are Alibaba Cloud (Qwen models, international region, Singapore), OpenAI and Mistral AI, and local models where configured. When you use one of those features, the relevant content is sent to the provider that handles the request for processing. We configure providers so that your content is not used to train their models where the provider offers that setting, and we keep a register of each provider, its region and its terms; ask privacy@an-ker.de for the current register. If we add a provider, we update this list first.
International transfers
Anker is operated from the EU. Some sub-processors (e.g. our AI providers) are located in the United States or other jurisdictions. We rely on Standard Contractual Clauses and equivalent safeguards where required.
Retention
We keep account data for as long as your account is active, and for up to 12 months after closure unless we're legally required to keep it longer (e.g. tax records, 10 years). You can request deletion of specific records at any time — see Your Rights below.
Your rights
Under GDPR and equivalent laws you have the right to:
- Access — a copy of your data
- Rectification — correct inaccurate data
- Erasure — delete data we don't have a legal basis to keep
- Portability — get your data in a portable format
- Objection / restriction — to specific processing activities
- Lodge a complaint with a supervisory authority
To exercise any of these, email privacy@an-ker.de. We'll respond within 30 days.
Security
We follow the practices described on our Security page — encryption in transit and at rest, least-privilege access, audit logs, and regular security review. No system is perfect; if we discover a breach affecting your data we'll notify you within 72 hours.
Children
Anker is for business use. We don't knowingly collect data from anyone under 16. If you believe a child has signed up, email us and we'll remove the account.
Changes to this policy
When we make material changes we'll update the "Last updated" date at the top and notify active users via email. Material changes that expand our use of your data will require your renewed consent before taking effect.
Contact
Privacy questions, data requests, or complaints: privacy@an-ker.de.
If you are in our investor directory you can ask what we hold, or have it corrected, restricted or erased.
How the investor directory works: information for the people in it. The current list of service providers that process data for us, with their regions, is generated from our records at the sub-processor page; where it differs from the general description in this policy, the page is the more recent.